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Practice Management

Why Use Our Brisbane Medical Practice Management Services?

Your practice, your company
Running your practice with us will feel very much like having your rooms.

You run your practice the way you want to. This contrasts to joining a group practice, where you might not have as much say on how you run your practice, and which referrals are passed on to you.

Time saving
When you run your own practice, no matter how well you set up, and how efficiently on your practice runs, you will spend a significant amount of time running it and troubleshooting. Using a medical /surgical practice management company will free you up when you are not seeing patients, and this has a positive impact on your work life balance.

Worry free
When you leave your practice management to us, you do not have the usual headaches of running your practice, e.g. hiring and firing, staff litigation, work cover issues, conflict resolution, etc. All you have to worry about is your patients.

Cost effective
The biggest advantage of using a practice management company is cost saving, compared to running your practice. Many specialists have the dream of having a practice, and this is partly because of the impression that they will be pocketing more of their billings. In fact, quite the contrary is true. Setting up and running your own practice, is a costly exercise. Costs include but are not limited to:

  • Practice set up costs
  • Wages and costs of employment
  • IT and software
  • Unexpected costs eg. Staff leaving, recruitment and retraining, computer breakdown, legal expenses

In contrast when you use Redlands Specialist Centre practice management services:

  • No setup costs
  • No unexpected costs
  • Running costs work out cheaper

Practice-related Fees
There are no upfront costs. Fees are based on a percentage of earnings. As every specialist needs are different there isn’t one set rate. However, our rates are very competitive.

Your individual needs will be discussed at the initial consultation session.

Please call us on 07 3193 5496 to organise a meeting.

Expert help
Private practice set up can be very daunting for the new specialist, who often does not have the knowledge or skill set that it takes to set up a private practice. Private practice set up has to be done right. If not done properly, it can lead to significant loss of income, and Medicare/ Healthfund issues down the track.

Our practice manager has set up numerous specialist practices, and you can rest assured that everything will be in order the day you start practising. Our practice manager will assist you with all the necessary paperwork, and advise you of timelines and pitfalls.

Redlands specialist Centre office a seamless, risk-free transition into private practice. We take care of all the necessary steps to have you practising in no time.

Infrastructure provided
We provide modern  well-equipped rooms, with IT hardware and software. The rooms are very spacious, with room to store specialised medical equipment.

We do not charge a fee for practice set up. As our fees are calculated as a percentage of earnings, we only get paid when you start getting paid. We believe that using.

Quality staff
The quality of administration, is at the heart of your practice. The reception staff is the face and voice of your practice. Patients can be put off by a receptionist, that is not empathetic enough, or lacks phone manner.

At Redlands specialist Centre, we cherry pick our staff. We use patient surveys to identify issues early. However because of the filtering process, in choosing the right people, we always get excellent patient feedback on surveys.

Day-to-day running of practice
We work hard to make sure the day-to-day running of your practice is as smooth as possible. We handle all aspects of running the clinic including making and changing appointments, clinic preparation, meeting and greeting, invoicing and billings, booking of tests and procedures, theatre quotations and booking, patient instructions etc.

We handle all patient enquiries, and all correspondence, and pride ourselves on excellent communication pathways ensuring timely handling of all communications.

Patient records and backup
We run a paperless practice. All the patient records, are held electronically, and all the records are regularly backed up.

We provide inpatient and procedure/theatre billing, as a stand-alone service, or as part of a practice management service.

Having the right processes in place, can make a significant difference to your bank account balance at the end of the month. Our team is skilled in chasing outstanding accounts, identifying issues with claims, and recovering debts.

Knowing what can go wrong with Medicare and health fund claims means that rejections can be minimised, and you can get paid promptly.

Our team has extensive knowledge of Medicare and health fund processes and common pitfalls.

When you start up in private practice, your biggest concern might be “Will I be busy enough?” or “Will I be financially secure?”  And therefore one of the biggest questions is “How do I generate referrals?”

This need not be a concern if we manage your practice. We do not get paid unless you are busy seeing patients. Therefore we do everything in our power to keep referrals coming.

Effective Marketing
We understand the industry, and we know that doctors will not have time to read marketing material. We also understand that it does not come naturally for most doctors to promote themselves.

We have networks, and foster relationships with GPs and other specialists. Take advantage of our established referral base and networks, and you will not have to do much at all. It has worked for all of our other specialists, and it will work for you.

We also understand the importance of a strong online presence, and social media and use these effectively to promote our specialists.

Practice analysis
No marketing strategy is complete without performance analysis. Performance analysis, shows you trends in your practice, and helps to identify significant issues early. We use a number of systems to determine the effectiveness of each marketing strategy, so that we can focus more on what works. We monitor phone calls, referral numbers, referring doctors, cancellations and reasons for cancellations, and have this data readily available.

Too far to travel to the Redlands? Want to establish a satellite practice? Wherever you want to take your practice, we bring our expertise to you. You will be able to log in remotely to your clinical software, and will have all your patient records, readily accessible, wherever you are.